We’ll save your practice thousands of hours of work while adding thousands of dollars to your bottom line.
Our highly trained agents will triage patient calls and help manage a successful outcome.
Schedule Appointments: We efficiently schedule patient appointments, optimizing your calendar and minimizing downtime.
Appointment Confirmations: We proactively confirm upcoming appointments, reducing no-shows and improving patient adherence.
Take Payments Over the Phone: We securely process patient payments over the phone, enhancing convenience and accelerating your revenue cycle.
Same-Day Recalls: We manage same-day recalls effectively, ensuring patients receive timely care and minimizing disruptions to your schedule.
Patient Reactivation: We re-engage inactive patients, encouraging them to schedule appointments and improving patient retention.
Answer Practice Related Questions: We expertly answer patient inquiries about your practice, providing accurate information and enhancing patient satisfaction.
Answer Insurance & Billing Questions: We address patient billing and insurance questions, ensuring transparency and improving the financial experience.
And much much more.
Our RCM services optimize your financial process, ensuring timely and accurate payments.
Eligibility Verification: We verify patient insurance eligibility and coverage in real-time, ensuring accurate billing and minimizing claim rejections.
Benefits Breakdown: We provide clear and concise explanations of patient benefits and eligibility, empowering them to make informed decisions about their care.
Claims Attachments: We efficiently manage claim attachments, ensuring all necessary documentation is submitted for accurate processing.
Claims Submission: We ensure accurate and timely claim submissions, adhering to the latest industry standards and payer-specific guidelines.
Claims Status & ERAs: We monitor claim statuses and Electronic Remittance Advices (ERAs), resolving any discrepancies and ensuring timely payments.
Patient Statements: We generate and send accurate patient statements, facilitating timely payments and reducing outstanding balances.
Accounts Receivables: We effectively manage accounts receivable, minimizing outstanding payments and improving your financial health.
Payment Processing: We streamline payment processing, ensuring accurate posting and reconciliation of patient payments.
Engage patients with convenient two-way communication and reminders via text messaging.
Convenience: Convenient way to receive important healthcare updates.
Two-way Communication: Simple two-way communication for seamless conversations with patients.
Appointment Reminders: Reduce no-shows with automated appointment reminders.
Quick Response: Quickly respond to their inquiries right on their mobile devices.
Provide 24/7 patient support and never miss a call with our after-hours answering service.
24/7 Availability: Never lose a patient again. Our agents work around the clock, so you don’t have to.
Compliance: Stay in compliance with 24X7 coverage.
Triage and Handle: Our agents will triage the call and handle accordingly
Let Dial Centric handle the rest. Contact us today for a free consultation and discover how we can transform your practice's patient communication.
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